My Cart

Close

FAQ's

Granate-Pret Experience

1. Shipping

Shipping is always FREE in Continental USA.

($25 flat rate worldwide)

2. Shipping time

All in-stock orders shipped within 5 business days. *

If an order is created for you (ie, custom-dyed color on a scarf, or custom embellishment on gloves, etc) we will communicate shipping time with you at the time of your order (and let you know the schedule for customizing your one of a kind piece!)

*This does not include Custom or Made-to-Measure garments, as timing will be arranged with the client when ordered.

3. Returns

All items ordered through our site (Excluding custom or made-to-measure pieces)  may be returned or exchanged in original packaging, and pristine, (as-received) condition, within 14 days of receiving the item.*  We are an independent design company, and stand by our workmanship and designs. We want you to be thrilled with your purchase.
*This does not include Custom or Made-to-Measure pieces, as these are personalised to the client. These may be returned for store credit (less initial deposit) at discretion of the designer. 

4. Gift Certificates 

Any gift certificate is good for 1 year from date of purchase. It can be renewed for an additional year by emailing the designer before the end of the year. Use email owner.designer@granatepret.com

5. Contact Us 

If you have any questions, please contact us at  owner.designer@granatepret.com

    Hello You!

    Enter your email address for stock alerts, discounts, promotions and more!

    SEARCH THIS STORE