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FAQ's

Granate-Pret Experience

1. Shipping

Shipping is always FREE in Continental USA.

($25 flat rate worldwide)

2. Shipping time

All in-stock orders shipped within 5 business days. *

If an order is created for you (ie, custom-dyed color on a scarf, or custom embellishment on gloves, etc) we will communicate shipping time with you at the time of your order (and let you know the schedule for customizing your one of a kind piece!)

*This does not include Custom or Made-to-Measure garments, as timing will be arranged with the client when ordered.

3. Returns

All items ordered through our site (Excluding custom or made-to-measure pieces)  may be returned or exchanged in original packaging, and pristine, (as-received) condition, within 14 days of receiving the item. We are an independent design company, and stand by our workmanship and designs. We want you to be thrilled with your purchase.

4. Gift Certificates 

Any gift certificate is good for 1 year from date of purchase. It can be renewed for another year by emailing the designer before the year is out. LINK use email owner.designer@granatepret.com

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