FAQ's
1. Shipping Shipping is a flat rate of $7 in Continental USA for orders under $175 ($35 flat rate worldwide for orders under $175, $20 for orders over $175) 2. Shipping time In-stock pieces ship within 7 business days. *This does not include Custom , Made-to-Order or Made-to-measure garments, as timing will be arranged with the client when ordered. 3. Returns All items ordered through our site (Excluding custom or made-to-measure pieces) may be returned or exchanged in original packaging, and pristine, (as-received) condition, within 14 days of receiving the item.* If returned after 14 days, a store credit will be issued. We are an independent design company, and stand by our workmanship and designs. We want you to be thrilled with your purchase. 4. Gift Certificates Any gift certificate is good for 1 year from date of purchase. It can be renewed for an additional year by emailing the designer before the end of the year. Use email owner.designer@granatepret.com 5. Contact Us If you have any questions, please contact us at owner.designer@granatepret.com |